- Marie Kosger
- June 2020
- Maintenance & Repairs
Property Maintenance and Repairs
Maintaining a rental property is more than just fixing things when they break—it’s about creating a safe, comfortable, and attractive environment for tenants while protecting the long-term value of your investment.
- The Importance of Preventive Maintenance
Preventive care saves money in the long run. Regular inspections and upkeep help you catch small issues before they turn into expensive problems. Examples include:
- Checking for leaks and water damage.
- Servicing HVAC systems annually.
- Cleaning gutters and drains.
- Inspecting smoke and carbon monoxide detectors.
A proactive approach shows tenants that you care, which helps with retention and reduces costly emergencies.
- Tenant Maintenance Requests
Make it simple for tenants to report problems. Options include:
- A dedicated email address.
- An online tenant portal.
- A maintenance request form.
Respond promptly to every request, even if it’s just to acknowledge you’ve received it. Communication builds trust and prevents frustration.
- Handling Repairs Efficiently
- Prioritize emergencies (burst pipes, no heat, broken locks) and address them immediately.
- Schedule non-urgent repairs (appliance issues, cosmetic fixes) within a reasonable timeframe.
- Hire licensed contractors for specialized work like plumbing, electrical, or roofing.
- Document all repairs—keep receipts, photos, and contractor invoices for your records.
- Routine Inspections
Conduct seasonal or annual inspections to check for wear and tear, lease violations, and safety hazards. Always provide notice to tenants in advance, as required by law.
- Why Maintenance Matters
- Protects the property’s long-term value.
- Keeps tenants satisfied and more likely to renew leases.
- Reduces liability by addressing safety concerns quickly.
Saves money by preventing major breakdowns.
A well-maintained property attracts higher-quality tenants and justifies higher rent, making it a cornerstone of successful property management.